Contact Us
Have a question about our multi-tools, outdoor tools, EDC products, your order, shipping, returns, or warranty service? Our customer support team is here to help.
Customer Support
Email: [email protected]
We aim to respond to customer inquiries within 1–2 business days.
For order-related questions, please include your order number so we can assist you more efficiently.
Order Support
For questions about an existing order, please provide:
Order number.
Name used when placing the order.
Email address associated with the order.
A brief description of your request.
Returns & Refunds
Before sending any product back, please contact our support team and wait for return instructions.
Unauthorized returns may experience delays in processing.
Warranty Support
If you believe your product has a manufacturing defect, please contact us with your order information and a description of the issue. Photos may be requested to help us evaluate the claim.
Business Address
423 W California St
Ontario, CA 91762
USA
Customer Service
Email: [email protected]
We appreciate your business and will do our best to provide timely assistance with your questions and orders.